Shipping Policy

Processing & Production Time

Each order is individually produced once it is placed. Our manufacturers typically complete production within 1–5 business days after payment is confirmed.

Every product is made specifically for you — this means we do not keep stock or send pre-produced items. This on-demand process allows us to guarantee the quality and accuracy of each piece, reducing waste and ensuring ethical production practices.

During peak seasons or holidays, production times may be slightly extended, but we always strive to prepare and ship orders as quickly as possible.

Shipping & Delivery

We provide reliable worldwide shipping through our trusted logistics partners — USPS, DHL, UPS, and FedEx.
Estimated delivery times after dispatch are:

United States: 2–5 business days
International orders: 5–10 business days

Once your order has been shipped, you’ll receive a tracking link directly through your order page.
Delivery time may vary slightly depending on location, customs processing, and courier conditions.

All shipments include standard tracking and are handled securely by our partners. We work exclusively with global carriers known for safe, timely, and professional delivery services.

Delays, Lost, or Damaged Packages

While rare, delays or shipping issues may occasionally occur due to customs inspections, weather conditions, or high seasonal demand.
If your package appears delayed, damaged, or lost in transit, please contact us directly via the live chat feature on our website.

Our team will personally review your order status and coordinate with the production and courier partners to resolve the issue as quickly as possible. We are committed to ensuring every customer receives their order safely and is fully satisfied with their shopping experience.