Shop Policies
General Information
Monteriggioni Clothing operates as an online retail store offering made-to-order apparel, accessories, and related products. All items are produced on demand through our trusted manufacturing partners located in the United States, Canada, and Europe. By using this website, you confirm that you are at least 18 years old (or have parental consent) and agree to provide accurate, up-to-date, and complete information when making a purchase.
Orders & Payments
All orders are subject to acceptance and availability. Prices are displayed in U.S. Dollars (USD).
We accept payments through major credit/debit cards, PayPal, Apple Pay, and Google Pay, processed securely via encrypted checkout. Once an order is placed, production begins immediately. For this reason, cancellations or changes may only be made within a short time window before production starts.
Shipping & Delivery
Orders are shipped worldwide using USPS, DHL, UPS, or FedEx, depending on your location.
Average delivery times are 2–5 business days within the United States and 5–10 business days for international orders. A tracking link will be provided once your order has been shipped.
Delivery times may vary due to customs, weather, or seasonal demand.
Returns & Replacements
Since every product is made to order, returns are accepted only in specific cases, such as damaged, misprinted, or incorrect items. If an issue arises, please reach us via the live chat section on our website. We’ll review your case and offer a suitable replacement or solution to ensure your satisfaction.
Privacy & Data Protection
Your privacy is important to us. Personal and payment information collected through our site is processed securely and used solely for order fulfillment and customer support purposes.
For full details, please see our Privacy Policy.
Limitation of Liability
Monteriggioni Clothing shall not be held responsible for delays or losses caused by third-party carriers, customs, or circumstances beyond our control. Our liability is limited to the value of the purchased item in question.
Contact
For any questions or assistance regarding these terms, please contact us through the live chat feature on our website. Our support team is always happy to help and ensure your experience with us remains exceptional.